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Name and Surname *

Telephone Number *

E-mail *

Company

What type of assistance do you need? *

Warranty Assistance

Out-of-Warranty Assistance

Assistance for product purchased elsewhere

Upload the proof of purchase

Give a title to your request *

Describe your request clearly *

Send

Thank you! We have received your request.

Your support ticket has been successfully submitted.

What happens now?

Check your email: You will shortly receive a summary message with your ticket number.
How to communicate with us: Inside the email, you will find a "Show Ticket" button. Click it to access the dedicated messaging area. We kindly ask you to use only that space to reply to our technicians, so we don't miss any details.
Our response times: The team is already hard at work, and you will receive an update within the next 24 hours.

Can't find our email?

Check your Spam or Promotions folder. If it's not there, you might have typed your address incorrectly: in this case, we invite you to fill out a new form.

Best regards,

The KM Soltec Group Support Team